Seems to be a very common issue at the moment with TPG. I also go from playing games wired and getting around 40ms ping to their servers, then as soon as it hits 7pm, my ping is all of a sudden hanging around 200ms in the same game making it next to impossible for me to play any game online at night, which is when I usually do most my online gaming. I have tried for several nights on end to try to contact TPG phone support about this issue, but after several hours on hold every night, I have to give up and go to bed. Even the moderator in these forums seems to just ask the same questions in every thread about it and assumes it is all an end user issue, when quite clearly it isn't. I have read people in other online forums saying that they have just switched from TPG to an alternate Internet provider and their issue was solved, so I am thinking about doing the same thing seing as though TPG's support is absolutely horrible and doesn't seem to have any interest in solving this issue. ... View more

Nah it definitely has nothing to do with either of those things. My console is connected directly to the modem via LAN and there is no other devices connected to WiFi at the time of the issues. It isnt game servers being overloaded by players either as the servers have player limits for that reason. This issue persists every day at the exact same time and has nothing to do with the end user which is pretty obvious, it is on your end. I have even spoken to phone support who agreed it was on their end and said tech support would call me within 24 hours but I never heard anything from tech support. ... View more

How useless is the phone chat. It tells me it will be a 30 minute wait but I am still on hold an hour and 20 minutes later. I am having the same issue where after 7pm my internet goes downhill and my ping on a speedtest is about 200ms rather than the normal 5ms I get on my 100 plan with a FTTP connection. Earlier today I did a test and got Ping: 5ms Download: 93.7 Upload: 37.7 I have just done a test now and recieved Ping:154 Download: 8.99 Upload 10.98 Pretty garbage to be paying $89 a month for garbage like this, but I have only just started having these issues lately after years of being on this plan with TPG. ... View more

I have just started having this same issue all of a sudden too. As soon as it hits 7pm, my ping on speedtest.net goes from a nice 5ms to around 200ms instead. Been trying to deal with phone support about it, but they never get back to me when they say they will and they never do anything to fix the issue. Hopefully there is some way of sorting it out, because it makes games unplayable at night which is when I am gaming the most. ... View more