Hi yes a woman from tpg called aizel rang yesterday at about 4. My connection was working yesterday for most of the day and when she rang she confirmed there were no dropouts for 8 hours prior. However it wasn't working in the morning or after 6 pm and the connection hasn't been working at all or sparingly today since about 5 am. Aizel left a number to call back when I am experiencing no connection and I have tried several times but the number hasn't worked on +61 416 906 330. I have tried without 61, adding 1 2 and 3 more zeros? ... View more

I have tried turning the monitor on and off every 15 minutes. I have tried the troubleshoot problems in the connection area to no success. I am using my phones wifi. it was working for about 15 minutes at 5 am. The power, internet, asdl and WLAN lights are green on our Huawei hg532d home gateway modem but not flashing. ... View more

Hi a technician from Telstra came to our house as you organised a few weeks ago and he said there was a problem with the battery outside. Since his visit there has been very few dropouts as previous however since friday night we are experiencing a very slow connection where It takes 5 or more minutes for a page to load or it doesn't load. ... View more

We can make and receive calls properly and clearly. When I pick up the phone there is a continuous dialtone on both of our phones.   We used to have an alarm system but no longer needing it and when we removed it we were having problems getting the phone to work.    There is a line splitter too. The modem is located near the phone in the hallway. There are 3 phone sockets there.   Thanks. ... View more