Hi @1985bhuwan ,   Thanks for raising this to us. We did an article that you may find helpful, this will guide you a basic troubleshooting on how to fix 'No connection' issues. Troubleshooting no internet connection  Wi-Fi troubleshooting steps - No Internet/Connection    Let us know how it will go, in the event that the issue still persist please send me your account details (Username/Customer ID together with the address on file) so we can proceed with further test and investigation. How do I private message (PM) in the community    Regards,   @1985bhuwan wrote: My TPG is not working. Could you please assist it.   ... View more