Dear TPG, I desperately need to provide a letter to my school that the wifi is down and has impacted my studies. Could I receive a letter from TPG ASAP just to confirm that our home wifi has been down for almost 2 weeks and still waiting to be fixed? Many thanks David ... View more

Hi there, NBN box connect light keep flashing red. Be great if this problem could be fixed ASAP. Many thanks David ... View more

Hi TPG,   We're in urgent need to install NBN for two of our properties. We were recommended to send details via private message. We did on the 23rd of September, yet still no response.   Please get back to us.   Kind regards, David ... View more

Hi there. We have two properties in urgent need to install NBN. Who do we contact? Can we make the requests from here? Many thanks David ... View more

Hi there! Hope you’re well. We had a power outage. WiFi shows connected but doesn’t work. Previously, a technician had to come to fix it. Can someone please help? Many thanks ... View more

4740616. Username: yongquan71 1) We pay so much each month and there’s still always no internet. 2) We call your customer service number and each time we wait 4+ hours and no response. 3) We post in this community about our NBN not working, and then we get ignored This is utterly ridiculous TPG. If we still do not get a proper response and solve the problem ASAP, we will not be using TPG any longer. There’s simply no support and empathy. Yong 0403 655 345 ... View more

Hi there! 4740616. Username: yongquan71 We connected NBN and still no internet. Called TPG everyday since and we wait 4+ hours and no response. Please call back at 0403 655 345 Thanks ... View more