Hi,   Our NBN FTTN internet has been intermittently slow for about two weeks now. Our plan is for a download speed of 25mbs however every second day or so the internet will slow down to even <7mbs for prolonged periods of time (hours to overnight), I even have a screen shot of this.    We have tried multiple troubleshooting solutions such as disconnecting all connected devices, turning off the modem from the powerpoint, turning modem off from the backbutton, etc...   Please advise a solution to this as it is getting very frustraing.    Regards.  ... View more

Hi,   After the recent heavy rain, certain websites do not load and appear with the error message DNS_PROBE_FINISHED_NXDOMAIN. I tried changing DNS settings which partly fixed the issue only for an individual device (my desktop) but even now certain webpages still take a long time to load.  However the original issue of only certain pages loading still affects devices using WiFi such as mobiles.   Help would be greatly appreciated.  ... View more

Hi,    I have been recieving intermittent internet dropouts for the last two months. The dropout time ranges from 15 seconds to about 10 minutes. Previous advice to change bandwidth settings did not fix the issue. Replacing the router did not fix the problem either. I strongly believe there is a problem in the installation/wiring/fault somewhere along the line.    I have FTTN connection. This is extremely frustrating. Please help to resolve.  ... View more