Oh no but I’m really not satisfied because i cannot pay for the service which I’m not using and using my mobile data. I’ve raised this with tpg on April 23rd. Can you ask one of your case manager to give me call back as I’m willing to sort his out with the case manager. Thanks ... View more

Ok there is not much i can do now. Let me know if you got any earliest date if available as when i check the install tracker it’s still not showing me the re schedule option. Thanks ... View more

Hi Karl, I don’t know what’s wrong with communication with TPG one of your your case manager yesterday said that we do have an active nbn connection at my address and she also confirmed we don’t need any technician appointment and further said she had enabled the manual connection and said the connection would be active in 24hrs and now you tell me there is an installation on May 13th which is ridiculous. I’ve already paid for the monthly fee of $70 shouldn’t I be getting my money back for not using any internet until now. I’m sorry I’m not been personal to you but I’m just frustrated with the service of TPG. Thanks ... View more