Thanks for your reply. This is a pretty old router which has been in the same spot for years. Recently connectivity simply drops out to it for a number of devices (desktop, laptop and phone) and the only way to connect again is to switch it off and on again, which only sometime works. The signal can still be seen but nothing will connect. So I strongly suspect I will need to get a new one.   8 to 6 AEDT time is a good time for contacting me.     ... View more

It wasn't exactly as you described (older router?) but I was able to login and set my TPG user name and password and I now have internet connection again. Thanks! ... View more