Hello,    Over the past few days my NBN connection has been playing up. At certain times in the day, it will just completely cut out for around 1-2 mintues, reconnect and then proceed to do this on a cycle. It only tends to happen in the afternoon, and it dropped out twice while writning this message. I am also sitting right next to the modem, not even 30cms away, and the 'internet' light on the modem keeps dropping in and out repetadtely. I have done so many hard resets, too many to count and I even did a speed test just to show you how bad it actually is.    http://tpg.speedtestcustom.com/result/76868f70-848c-11eb-ba40-1d971930dedc   I am currently working from home, and using a hotspot when this issue happens and I really need assistance urgently as I do not have the time to wait on hold. On an unrelated note, but semi related, the home phone is also very distored when someone speaks.    Cheers! ... View more

Hey!    I have been on the TPG NBN for a while and when I attempt to dial out I get this error message  the number you have dialled is not available from this service, O C A 0163”   I was wondering if this had anything to do with my end: - the phone line is plugged into line 1 and the light appears on the modem - the internet is working perfeclty  - I have attempted to restart the modem many times    Thanks ... View more