Thank you for the update and I will gladly connect to the ADSL2+ network. If this network is unavailable, I find NBN Co's quoted reply above completely unsatisfactory and reeking of bureaucracy. I will take this complaint as far as it can go if ADSL is not available and if NBN Co and TPG make no positive steps towards resolving the NBN connection issue. PM Scott Morrisson has announced to the public that Essetial Workers, are workers with a job. My job is currently 100% reliant on the internet. If I do not establish a stable internet connection soon, I will no longer be an essential worker, I will be a non-working unemployed citizen. And rather than contributing to the NBN though paying taxes, I will be subtracting from tax funds by drawing an unemployment benefit.
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Sorry TPG, I have complained to the TIO (Telecommunications Industry Ombudsman) about NBN Co, and the lack of information they are providing about repairs to the network. Both the TIO and NBN Co say it is TPG's responsibility to resolve the Core Network Shortfall, however TPG say the connection is waiting repair/installation from NBN Co. I am stuck in a perpetual circle, and making no progress. I truly believe TPG are doing their best to get the connection up and running, but are halted by NBN Co, who have not yet looked at the case, and have not provided any information. I am sorry, but the TIO are refusing to direct the complaint to anywone else but TPG. Can someone please advice the expected wait time for the NBN connection to get established. I am also interested in ADSL2+ as a short term solution, while NBN Co get their act together. Thanks, Beau
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