Ok, thanks. Please call my husband on ********** when required. Cheers, Sara ... View more

The phone port we have has two phone ports.  We plugged the NCD into the same socket as the ADSL modem was plugged into.  No other sockets in the house, no phones connected, no port splitters connected.     I have moved it to the other phone port for you to check.   Yes, the phone cable is plugged into the Wall Socket port on the NCD. ... View more

Hi Karl, The NCD arrived today.  We have plugged the NCD and modem in as requested. Now what? Cheers, Sara ... View more