Hi @moizkhan244,    We're sorry to read about your connection issue. Send us a private message with your TPG customer ID or username and we'll take care of it.  How do I private message (PM) in the community   Regards,  Angeli   ... View more

HI @moizkhan244 , Welcome to community, Sorry for inconvenience, I will raise this to relevant team, pls wait for their call. Regads, Sajal   ... View more

Hi @moizkhan244    I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.   Regards, Karl ... View more

Welcome to TPG Community, Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.   To learn how to send a private message, click here.   Regards, Peter ... View more