Hi, Since Monday 11th May, we've had frequent and extended drop-outs to our household ADSL service. I've tried to call TPG on numerous occasions since Monday, to try to resolve this issue, but have just gotten lengthy periods of on-hold, and or an automated message stating that TPG cannot take my call due to high call volumes... I've turned our modem off and on probably a dozen times or more since Monday. I've unplugged the line from the wall as well, but the service is still very patchy, and dropping out regularly. How can we resolve this if you're unable to receive my phone calls ?? We have three children home-schooling, so it's critically important for us to have a sound internet service at this time. Kindest regards, Tom.
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