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About rbangs84

since ‎15-05-2020
rbangs84
Level 2

Re: NBN speed under 0.8Mbps

by Level 2 in Broadband Internet
‎18-05-2020 10:51 PM
‎18-05-2020 10:51 PM
Hi Karl Thanks for your response. Our internet connection was unusable when it went down to speeds between 0.3 & 0.7Mbps & I had to call TPG for immediate support. Thankfully, the TPG member investigated & resolved the network issue for us. I'm happy with the professionalism & level of support. ... View more

NBN speed under 0.8Mbps

by Level 2 in Broadband Internet
‎15-05-2020 08:30 PM
‎15-05-2020 08:30 PM
Hi, I am on a fttn SL bundle standard plan. We use the TPG supplied modem Archer vr1600. Our general internet speed is around 10Mbps. But today it's been under 0.8Mbps for a few hours now. I checked the NBN outages status -none. I have restarted the modem several times. No changes within our home settings. There must be something wrong in the line connection. Could you please investigate &advise. ... View more
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