TPG Community

Shaun_Rowan · ‎22-05-2020

Hi Karl, NBN just fixed the speed issue. Thank you for helping to resolve. Regards, Shaun.

Shaun_Rowan · ‎21-05-2020

So someone called Allen called me back to say he would call me back when he knew more. That was 2 days ago. The TPG app says that the fault is waiting for the customer to make an appointment. What do i need to do? How do i make another appointment. Will.it be the same appointment as before where the technician does nothing?

Shaun_Rowan · ‎19-05-2020

Name: *********** Customer ID *********** Mobile: *********** TPG technician just left and said he couldnt help me.

Shaun_Rowan · ‎19-05-2020

Our NBN100 installation was completed in March this year and I measured 93Mbps for about 2 weeks. Then the speed dropped to 63Mbps and has never recovered since late March. Reported it thru the TPG app and a service engineer just came to check it. He said he was not here to fix the speed issue and said he can do nothing to help. Can someone please help? I will not pay $89 for 63Mbps after seeing that it is capable faster speeds.

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About Shaun_Rowan

Re: Why am I paying $89 for slow internet?

Re: Why am I paying $89 for slow internet?

Re: Why am I paying $89 for slow internet?

Why am I paying $89 for slow internet?