Hi Team, I requested to relocate my connection to my new address @ ********* after confirming from your customer executive for the service availability, even checked online for service availability @ above address. Your trail email is self-explanatory stating that my connection will be activated within 2 working days. I lodged the request on 14/05/2020 to avoid any inconvenience but now it seems to be a nightmare. Every time I called up at your customer support there are different-different answers for my same query i.e when my connection will be activated. We people are suffering a lot because of your unprofessional support. I and my daughter working/studying from home but TPG makes it really impossible now, Instead after confirmation before lodging the request for relocation, This is what I am getting back as a loyal customer since last 2.5 years. Your customer support contact center is top of the worst, keep on waiting for 30- 40 minutes. if you get connected you will be get transferred to the concern department again your waiting will start and you will end up the call in frustration.If you request for a call back, again same thing will happen like transferring to the concern department. It is my humble request to send some technician/ get my activation done by  tomorrow otherwise I need to look out for some other service provider. Highly frustrated and unhappy customer. ********* CID : ********* *********   ... View more