Hi Mike. We are having same problem. Contacted TPG earlier in the day then was put on hold them phone message said they were to busy to take calls and call back later then automatically hung up on me. Checked the TPG app for connection and it just hung for 60 mins while "checking connection" then crashed also. Rang them again today and by singe blind luck the internet can back momentarily and was told "there is no problem sir". Finally managed to run successful speed test and clicked 0.1 to 0.2 MB download and 4MB up. Have tried 4 to 5 times since and consistently running 56K dial up modem speeds now. Better get a clear explanation from TPG. Luckily am only on a monthly account with them. Ash ... View more