Hi @Riezl i have sent you a PM with my contact number.    i am available to discuss now with the senior technical consultant ... View more

Hi Shane, as mentioned All devices do not connect to the 5ghz network. I’ve tried changing frequency to auto to each of the frequency with a reboot and does not work. Please advise next steps ... View more

Hi Peter, following up on my issue. Any suggestions for resolution? ... View more

Hi peter, I have sent you a PM Can you advise next steps? Jason ... View more

Hi Mal,    i havent heard from you in a few days.    do you have an update on my issue?  ... View more

Hi mal, Following up on my response above. Could you advise on any further steps? ... View more

Hi Mal,    i am awaiting for someone to reach out to me regarding a NBN connection. If you could assist me that would be great. In the meantime my current service is having issues.   below are the link to the speed tests using a wired connection   http://tpg.speedtestcustom.com/result/82e3c3a0-9edc-11ea-8b18-e18c861bfcb1   http://tpg.speedtestcustom.com/result/a0317150-9edc-11ea-8b18-e18c861bfcb1   http://tpg.speedtestcustom.com/result/e769e7e0-9edd-11ea-8b18-e18c861bfcb1   other troubleshooting methods i have performed and still experiencing the issue.    - plugged in a phone into the RJ12 socket and receiving a dial tone with intermittent crackling - replaced the RJ12 phone cable with a new cable.        ... View more

Hi mal, PM sent with details ... View more