Hi, I lodged an online request to move houses and have my NBN moved as well. It's a move within the same apartment complex and theres an NBN box installed, so shouldn't be too hard right? I was advised that this would be done by last Wednesday and I would receive a SMS notification. No word since, but I have been charged. I tried calling TPG 3 times and was placed on hold for 45 minutes before I was cut off. My job requires me to work from home and I need a working NBN connection by Monday. Or else I can't psychological services to individuals who need it the most. How can I speak to someone at TPG about this? When will this be rectified? Anthony Hansen ... View more