Would you have any clue why this would be happening? My mum got a text saying she needs to activate it how do you activate it? ... View more

The cords are plugged in correctly, there was a grey cord that had the letter b on it to match the wall socket cord but there was also a white cord that matched the one in the diagram so the white one is currently plugged in, is that right or should the grey one be plugged in? And the modem is showing the power, 2.4G, 5G and Lan1 lights which are all amber and the nbn router is showing the link and the power signal in a blue light ... View more

How do i private message you? ... View more