Welcome to TPG Community!
We're sorry to hear about your speed issue though we recommend that you check this community article about Troubleshooting a Slow Internet Connection at https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/1197 as this may be of help.
You can also check Easy Steps to Improve Wi-Fi Connection In Your Home at https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Home/ba-p/815
Let us know how it goes.
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