Hi Damo2853,   Please provide more detail of the issue you would like to raise so we can help resolve/rectify any error with the service or account. ... View more

Hi @Damo2853,   There is no harm in setting it up, but until the technician comes to finish the installation the service will not work. The tech possibly needs to work on other areas of the network to get the service activated.   To see if there's anything we can do to help with your installation can you PM your username or Customer id number to provide better assistance.   Thanks   ... View more