Hi @Scottmckinnon21    I can confirm an NBN tech appointment is booked for 4/7, 1-5pm for you NBN-FTTN 100/40 service.   New installs can take 2-30days for NBN. It is unfortunate there is an issue once it was commissioned but if it is within the NBN network, it is out of TPG's control. We will arrange to get it sorted ASAP.   Regards, David_M ... View more

Hello Scottmckinnon21, Thank you for being a part of the TPG Community. For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:  Username  Full Name  Full Address  D.O.B. I will reply ASAP on receipt of the above. Regards PeterW My TPG app for IOS and Android - https://www.tpg.com.au/download ... View more

Welcome to TPG Community, Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.   To learn how to send a private message, click here.   Regards, Peter ... View more