This is what I got from NBN after several calls, the last call was not to contact them and to call TPG. Looks like they don't want to talk to me anymore. They can 't tell me when it would be fixed. Why would they announce when they are not ready.   The extract from the email ------------------------------------------------------- Dear Customer, We have been advised by NBN that your order has been placed on hold due to the following reason: Core Network Shortfall   What is it?  Additional work within the NBN network is required to complete your installation. This work can sometimes be complex and requires technician with specific skill set or equipment working across multiple days. The most common reasons for this shortfall is the Lead-In Conduit (LIC) which is the underground path where the fibre runs along is damaged, blocked or doesn’t exist. This additional work is required by NBN and would apply for all Internet Service Providers. There is no cost to you as NBN will be completing the work.   ------------------------------------------------------------ not sure what to do now ... View more