Hi Peter   Thanks for reply - but as mentioned in last para of previous post I realised that this is what I would have to do - i.e. pay for a separate installer Foolishly I assumend that NBN/TPG would have sorted this out rather than blame each other.   With my previous install with Optus - they just just installed the connection without asking. Guess I should have stuck with Optus. Or like everyone else - forget landlines   Thanks  Neil     ... View more

Hi Peter   Thanks for reply but unfortunately it doesn't help I don't want to "purchase" a wireless phone system   I want to connect the phone socket on the modem to the existing landline cables in my wall (as was done with previous Optus connection) It just needs a socket (or whatever it is called) connecting to existing cables   I guess I should have checked with TPG before I signed up TPG say it's an NBN install issue - NBN says it's a TPG issue so the usual going round in circles Final insult from NBN is that I have to pay for an installer to do this Thanks Neil ... View more