Hi We have not received any notification of this planned maintenance which we found out via outage link. Can I check email notifications are still active? Can have a major impact. Thanks K ... View more

Hi Landline is not working, turned on the phone and there is no connection. Tried calling the support line for about 7 mins but no one picked up or info about being a queue. Thanks KC ... View more

Hi, unfortunately I've had my broadband disconnected for 4 and a half days and only had it fixed by a technician today. Is there some way of compensation as we have a business running and a few people working from home which has caused quite some issues. ... View more

Due to Melbourne storm we haven't had nbn connection for the entire day yesterday and still waiting for an update today. There is no communication whatsoever and there any many things that needs to be done! ... View more

Hi   Every since a few months ago when have upgraded our plan, we've had consistent drop outs each night at around the 9pm mark and every so often thereafter. It is so fustrating when we have so many people using it and it takes forever to reboot/refresh especially when you are streaming.   Can someone look into our connection? We may consider moving to a different internet provider if this problem persists.   Thanks   Kirsty ... View more

Hi there Our internet connection keeps dropping out when we streaming. Is there a way to check whether it is just bad connection or perhaps the modem? We were having trouble connecting to our Mac this morning. Thank you KC ... View more

Hi    Upgraded my NBN plan yesterday, still waiting for it to happen. TPG said it usually takes 2 hours but may take 24 hours.  It's been 24 hours and speed is still slow. Can someone assist?   Thanks   KC ... View more