I have moved from a different ISP to TPG. I already have the NCD as well as the Modem from my previous ISP. I was told that I would be sent the equipment as it was part of the package. I received the TPG Modem but did not receive the NCD. I am able to use my NCD from my previous provider. But I'm just wondering what did I pay for. I was told that the equipment was free and I was paying for postage, connection and the NBN set up charge. Is it normal not to received the NCD? Thought I don't really need the NCD... but it feels like I have been short changed. Thanx, Dinesh, S.
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