I wish to cancel the NBN account for 'kenwildrivo', which was half-installed today (17/07/20). I say half installed, because after many hours talking to 'support' trying to explain that they did NOT DELIVER THE MODEM TO THE RIVERTON ADDRESS, they still don't get it. I cannot and will not pay for a service that I cannot use. The installation is not 'fit for service' so I will not pay any partial or full exit fees, as suggested by your Accounts page. Your service absolutely stinks. If your company extracts money for this, know that I fully intend to take this matter as far as I possibly can. ... View more