We have had the NBN for six years however a couple of months ago we tried to transfer over from our current provider to TPG.  TPG keep sending out technicians from NBN (last one did not turn up, waited 4 hours) and they all say the same thing - oh you already have NBN. I have sent a copy of the back of the box with all the required information to TPG and NBN however they keep coming back saying it is not connected.  If you go on the NBN site it shows we are connected.  As you can imagine I am very frustrated as I have made more than four calls to TPG and two to NBN and still going nowhere. Received another message saying another technician is coming out on 27th.  Please HELP ... View more