When I signed for the upgrade to FTTP on 29 September 2024, I selected the 6 month contract which was to include a new modem. I have not received this modem. A call to TPG says this promotion was finished. As of today, this promo is still advertised on your website and I would like TPG to honour what was advrtised. I have attached a screen cap which clearly shows $0 modem included, with today's date at the bottom right of the screen. Once again, I would like TPG to honour this promotion.   Regards, Fabian ... View more

If I switch to TPG's Fibre Upgrade, will the FTTC Digital Voice service still be available?   Thank you ... View more

Hi TPG team, We currently have two Telcos on our premises. The telco I am with is TPG and my number (8033 4257) is with TPG. I am on the NBN. The other service is landline only and is with Optus. As this second service is used by an eldrely person, who has no interest in the NBN & insists on keeping their number, is it possible to port their number to replace my existing TPG number after we shut down the second telco account? ... View more