I had NBN installed thru TPG, using a TPG supplied TP-Link model Archer VR1600v modem router. All my other household wi-fi devices (Samsung/LG/iPhone/iPad/Dell laptop/HP laptop) work/connect with the new router's wi-fi signal flawlessly. However, my Kogan Agora 6 Plus phone immediately locks/freezes and cycles the Kogan Agora 6+ rainbow start up screen over and over as soon as it connects to the wi-fi signal. When the wi-fi signal is turned off at the router, or I take the Kogan phone out of range of the router signal, the Kogan phone starts working normally. When I contacted Kogan's help desk they suggested a few troubleshooting steps, including a factory reset, but none of these worked, the problem continues. I believe the problem is coming from the modem router because of the WiFi signal and I cannot fix this.
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