Hi David,   Thanks for checking. I'm quite suspicious of it being a hardware modem fault. It's quite random but when it does happen the only fix has been power cycling the device which restores everything to normal. We've also lost connection to the modem/wifi based on my most recent attempts (can't connect to 192.168.1.1 when it drops). The laptop, cameras, and printer are wired, but we have a few mobile devices on the wifi. As far as I can tell it isn't related to any outages or dropouts from the service end as the power cycle immediately restores the network. Also not doing anything different on the network when it drops. Usually we're just working from home and the drop outs dont seem to relate to increased activity or traffic (sometimes it's happening overnight).   Definitely not a speed issue as you say. We've never had issues with speeds with this plan and until this issue has been trouble free.   Example yesterday was 4 drop outs during the day but the issue has been happening for the last week and not related to the weather like our old ADSL was before NBN came through.   Sam. ... View more