To be clear the actual message I get when I dial any Internation number is: "You are not authorised to place this call. Please contact your telephone serivce provider for further assistance. Your call could not be connected. Please check the number and try again."   I called on the 8 Nov and went through the same drill. Gave them 3 international number and the times. She said she will escalate again and to check back in 2 days. Called today (10 Nov) and no change in the status as the network engineers are still "investigating". The ticket number that was given to me was 10955574 (Not entirely sure what to do with that).  ... View more

Hi Mustafa,   I'm still being given the run around. My problem still isn't fixed  I've called on the following dates:   18 AUG 20 19 AUG 20 22 AUG 20 26 AUG 20 7 SEPT 20 28 SEPT 20 6 OCT 20   Each time I call I've been told the same thing and go through the same steps: "Can you give me 3 international phone numbers you've called and the times? I'll pass these onto our engineers." and "We'll escalate this issue again, sorry sir"   I've had one operator even advise me to get another sim with another carrier haha   Oh another month has gone by, I think its time to give them another call.   I hope you have better luck Mustafa. If you get it resolved let me know what you did differently. ... View more