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About dt1

since ‎20-08-2020
‎20-08-2020
dt1
Level 2

Re: Unable to make calls or use data. Have not been direct debited.

by Level 2 in SIM Only Plans
‎20-08-2020 02:15 PM
‎20-08-2020 02:15 PM
Thanks Karl, I was contacted and the services seem to be up and running again.  ... View more

Unable to make calls or use data. Have not been direct debited.

by Level 2 in SIM Only Plans
‎20-08-2020 01:21 PM
‎20-08-2020 01:21 PM
I am on a direct debit mobile plan which includes 14 GB and unlimited calls and as of today I cannot make calls or use data and recieved a text saying that I have "Insufficient prepaid balance". But I am not on a prepaid service and so this should not be relevant to me.    Please help ASAP.  ... View more
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