Hi @jigar1606 ,   Thanks for raising this to us. We'd love to help track the location of the parcel, please send us your account details (Username/Customer ID) together with the address on file.   In case you need a reference: How do I private message (PM) in the community    Regards,    @jigar1606 wrote: Hi my modem delivery became unsuccessful due to my absence at home. There is no any type of card for further collection or delivery by your delivery man in mailbox. How can I collect the modem now ?   ... View more