Hi @nelliville17 ,
Thanks for raising this to us. Send us your account details (Username/Customer ID) together with your best contact number and preferred time. We'll have one of our Account Specialists contact you for further handling on your request.
How do I private message (PM) in the community
Can I get an extension on my bill until the 23 September 2020. I don't have enough money in my account until then. Thanking you.
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