Yesterday I was sent an email notification that I had been billed as my balance dropped below $5.00. Could somebody please explain why this is? I attempted to make a call at that time however the call did not connect and there wasn't even a ringtone. I tried logging into my TPG account however I was unable to find a list of calls anywhere in my account usage. Could somebody please advise how to access this? Thank you, Megan ... View more

I am getting by NBN connected on Friday and was sent a video on how the NBN installation will be made. We received a modem by mail. In the video it mentions an NBN connection box. Will the connection box be necessary? (https://www.youtube.com/watch?v=PfF2vy0_DLw&feature=youtu.be) ... View more