@MyGroundBiz wrote: Hello Ahra_G, Are you able to receive calls from other numbers locally or international? We are receiving calls from France, but two different numbers in the UK cannot reach us Is it just that 1 number you are having issues with?  No, see above Is this a normal phone call or through a voice app? One using Skype Calls, one from a normal phone  is the correct dialling format being followed?  Yes. Both these callers tell me our nuimber is programmed into their system/phone. They have beeen calling us for ther last 3 years with no problems. One week after moving to TPG, they can't get through. Go figure. There may be other contacts, in other countries that can't reach us. Do we have to call each of them to allow you to work out what is wrong with the way TPG have configured our VOIP service? Surely there's someone at TPG who knows how to fix this? Your information is very interesting. Thank you for sharing ... View more