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About phillipg

since ‎28-09-2020
‎15-11-2020
phillipg
Level 2

Re: Issues with sending MMS

by Level 2 in SIM Only Plans
‎28-09-2020 05:48 PM
‎28-09-2020 05:48 PM
Hi BasilDV, As mentioned in my original message I have used the APN settings for MMS that TPG requires. So the details that you mention are already set in my phone.  With regards to mobile data, I always have this switched on. So unfortunately these suggestions have made no difference. Do you have any other suggestions, or is there something that TPG could check from their side? Thanks Phillipg ... View more

Issues with sending MMS

by Level 2 in SIM Only Plans
‎28-09-2020 04:19 PM
‎28-09-2020 04:19 PM
Hi, I have an OPPO Reno Z android phone and struggle to send MMS files. I have followed the TPG MMS instructions and regularly shut down my phone but on most occasions I get the "Failed to send. Tap to try again" message. I tap to try again and it makes no difference. I have tried the messaging app that came with the phone along with the Messages app and the QKSMS app, however all of these apps have struggled to send an MMS. My son has the same OPPO handset but a different telco provider and he has no issues with sending/receiving MMS. Any suggestions on how to fix the issue? ... View more
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