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DavePhillips · ‎08-10-2020

Brilliant - the advice worked and I know have all 3 Deco x20 units providing strong WiFi signal with 100mb/s throughout the house. The key part of the advice was TPG user name with “ @TPG.com.au “ at the end. I entered the VLan info in the set-up but left the IPTV settings blank. Also one tip - if the set-up fails (red light) then use the reset button on the X20 device to get back to the installation beginning. It took me about 6 attempts but once I had the right data from TPG community support it worked first time 😀

DavePhillips · ‎07-10-2020

Thankyou so much - I tried the PPPoE last night before the reply without the VLAN info so I’ll give that a go today. We don’t need the VOIP so hopefully you guidance will get us on-line. I’ll revert with the result once I’ve tried.

DavePhillips · ‎06-10-2020

I have searched the support but the links don’t seem to work. Network is up and running well now with NBN HFC box and TPG router/WiFi- both network cables and WiFi network. I have a new TP Link Deco X20 Mesh set which I want to use to boost reception throughout the house. The set-up for this has failed once I try to connect to the network. My questions are: 1. Should the X20 be connected to the NBN HFC box or the TPG router/WiFi unit. 2. The set up requires information on connection type. Default is dynamic IP. If this is not the case please advise which connection type I should use and the necessary details. Many thanks for your help with this. Dave

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Re: Deco x20 connection to NBN HFC

Re: Deco x20 connection to NBN HFC

Deco x20 connection to NBN HFC