I am now thinking I should have never joined TPG, still the same pathetic service as it was a few years ago. My friend ported his number from Vodafone to Kogan, and he was up and running within a couple of minutes. I decided to port my Vodafone number to TPG, and after activating more than 30 hours ago, still no service! Vodafone service already disconnected and TPG not working. Rang TPG customer service and they say they have to escalate. Can I claim loss of income due to your incompetency for keeping my services offline TPG? If you are unable to fix it before the 48 hours period finishes (as advertised by TPG), you will be getting a note for refund and compensation, as per my consultation with the Ombudsman.
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