Sorry, I checked again and our plan is the NBN FTTN 50 with voice. I did the speed test using TPG’s page and the download speed was ~5 Mbps and upload speed at ~4 Mbps. ... View more

Hello, I waited for about 2 weeks for a technician to come and connect us to our new NBN50 FTTN plan (9/11/20). I was excited to come home and use it but when I did, the internet was very slow and wasn’t what I expected. The speed was about 9.5 Mbps (as tested). ... View more

I've also experienced a long waiting time period to use the internet and have the same problem with their customer service.    ... View more