Hi, I've just port out of TPG to another telco service provider on 9 May. TPG already automatically disconnected my mobile service since then. However, I noticed TPG still continued to charge to my credit card for the monthly fee on 10 May. Appreciate TPG can assist in this matter. Thanks!     ... View more

Hi,   I have bought a new prepaid mobile sim recently. I have not activated this new sim card but I have decided to cancel this service. I have already called your billing & account team to cancel the service but I noticed my credit card was already charged for 1st monthly fee. How can I request for refund?   Thank you. ... View more