It's been 1 month since I have moved into my new place and still have NO internet in regards to HFC. Been using my mobile data to exceeding limits. Have called TPG consistently for updates and follow ups and all they have said is “sorry, you will have to wait another X business days”, “still waiting for feedback from nbn co”, or “our case manager will contact you when it is ready”. Do not feel valued or prioritised and feel as if everytime I call I am calling to get disappointed. I have been trying to do research about HFC and am confused as opposed to why an installation still cannot happen? *If the outside of your premises hasn’t been connected to the nbn™ network yet, your standard installation will include connecting hybrid fibre coaxial (HFC) cable from your street to the nbn™ utility box on the outside of your premises* This was based on a pdf I found on TPG about HFC. But my apartment building is already NBN connected and my neighbours from other providers such as Telstra and Optus are surely using the same networks too. What makes TPG so behind in their work? My building corporate has informed me they are ready to open up access for technicians to come in to do work in the building too and have no idea what is the hold up.    There is also no way to contact Nbn Co either directly and TPG has been charging an internet plan I have no access to. Don't know what to do in this matter. Is cutting ties with TPG the only option left? ... View more