TPG Community

bluegin79 · ‎15-04-2021

I have yet to hear from TPG. Thank you David for following up with this. This is important as I still can not access 13 numbers which mean I can not access my banking service. I am avaible this afternoon and tomorrow. Thank you.

bluegin79 · ‎09-04-2021

For the last few days my home phone is not capable of making calls to 13 numbers. I use phone banking and this presents a problem for me financially. I have not made any changes to my computer setup. Would a technician please contact me with a resolution for this as a matter of urgency.

bluegin79 · ‎30-12-2020

Hello TPG Community. Would someone please call me on my contact number to resolve this on-going problem with switching plans from 100GB DATA ($49.99) to UNLIMTED DATA ($59.99/Mth) and OZTALK ($10/mth). Until this is done, I will continue to not be able to call Mobile Phones or 1300 numbers. I understand my previous plan had a "pay as you go"; but it should not be the case to the OZTALK Plan. My friend and I have spoke to TPG Support (Either Sales/Tech/Billing) on three occassions this past fortnight, being assured each time it would take only 24 hours for the change to occur. This has not been the case each of the three times. The worry is with my serious heart condition, I can not simply call one of daughters on their mobile phones if I needed too. I require urgent help with this matter. Thank you.

bluegin79 · ‎20-11-2020

Thank you for the quick response! Ah, we may have the wrong plan setup. We want to have the following: Budget Plan 6 Month ($0 Setup Fee) 100Gb DATA @ $49.99/mth -> includes "Phone Line - Unlimited Calls / Unlimited Standard National Calls How can we make this change happen?

bluegin79 · ‎20-11-2020

Last week - Saturday the 14th - we had the NBN installed with a technician coming out to the property to do necessary work. Since then I have been unable to make calls from my phone but I can recieve calls just fine. I've noticed a number of people sharing this similar problem and am hoping that there is a quick and effecient way of resolving this. We have perfect internet connection being able to surf the web. The Phone 1 led is lit. Help! Regards bluegin

TPG Community

About bluegin79

Re: RE: 13 ## ## numbers are no longer working from my home phone service.

RE: 13 ## ## numbers are no longer working from my home phone service.

Internet Change of Plan Problems - Need Urgent Attention

Re: RE: Phone Line can recieve calls but can not make calls

RE: Phone Line can recieve calls but can not make calls