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wywingyip · ‎28-11-2020

Thanks Shane, I have sent you a private message now.

wywingyip · ‎27-11-2020

Furthermore, when I was uploading any files, I experience almost an outage on any downloads, because the connection would intermittently cut off, websites can not be browsed and video calls get disconnected. Can you please assist with the issues? Thanks

wywingyip · ‎27-11-2020

Hi Shane, Despite the speed test returning upload speed of 0.8Mbps what I am experiencing is much slower. For example, uploading a 760MB file to Google Driver or other file sharing services would take over 2 hours to only upload 7MB. This is the same when I am connected to the LAN line. Could you please check my connection on your end? Thanks

wywingyip · ‎27-11-2020

Hi there, I am in the middle of a process of upgrading my ADSL2+ plan to NBN50 and I am awaiting strata approval to proceed with the installation. In the recent weeks I had observed very slow upload speeds capping at 0.26 Mbps - 0.8 Mbps even when connected via LAN, even at ADSL2+ plans this is below the expected speed. This is the speed test results I had for today http://tpg.speedtestcustom.com/result/a2eb1a20-3047-11eb-9a2e-c9935fe7ec8e I work from home and I really need faster upload speeds in order to work while I wait for strata approval in order to install the NBN connectors for an upgrade, could you please look into this issue for me? Thank you

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Re: Very slow upload speed

Re: Very slow upload speed

Re: Very slow upload speed

Very slow upload speed