Hi @squirtleyeri,   Welcome to the Community!   For customers experiencing issues with their phone service, we've created some articles that will help you troubleshoot this issue. Troubleshooting Problems with TPG Home Phone Calls Troubleshooting No Dial Tone - TPG Home Phone/Voice Service If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. To send a PM, please refer to this link: How do I private message (PM) in the community ... View more