Makes it hard to reconcile prepayment debits if I can't see usage. Incidently I had never previously required additional prepayment topups as no calls were made outside included bundle. However, it looks to have changed when 13/1300 were removed from inclusions in the bundle - this was neither advised nor valid as I was an existing customer/subscriber - can you please look into this and reimburse if necessary. ... View more

They didn't address the nil usage details. Hence my query. Is this something that you can toggle on/off? All I see is: Usage not collected for the period 2020-12-04 to 2021-01-03 Usage not collected for the period 2020-11-09 to 2020-12-04 Usage not collected for the period 2020-10-09 to 2020-11-09 ... View more