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gtoboy10 · ‎18-05-2024

Thanks for your response Aubrey. I have sent you a private message. Thanks

gtoboy10 · ‎18-05-2024

I recently upgraded from a NBN 25 Plan to NBN 50.....but my speed is no higher than 25mbps. If support/moderator can help me out, please get in touch.

gtoboy10 · ‎12-12-2020

Hi david64 Thanks for your response. I've added a Oz Talk (unlimited) add on as part of the NBN SL Bundle, but my Digital Voice account says that it's currently 'unfinancial' I have now added a prepaid balance, to see if this now allows me to make outbound calls. Thanks for your help.

gtoboy10 · ‎12-12-2020

Thanks for your response SteveK. Where exactly in my settings should I be looking?

gtoboy10 · ‎11-12-2020

Hi I have recently connected to your NBN Cable SL Bundle 25, in which I moved from your TPG ADSL2 plan to the NBN. As part of the upgrade bundle, I had my old Telstra landline number ported across into the TPG voip service. Incoming calls can be made to my home phone without any issues, however I’m unable to make any outbound calls. Is there a further setting (or any other solution) within the modem/router firmware (Archer VR1600v) that I need to adjust to make outbound calls? Could I either get somebody from support, or one of your engineering team to contact me to have this issue resolved. I have sent an email to the help desk, but have yet to recieve a response. Thanks John

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About gtoboy10

Re: Upgraded to NBN 50, but speed still 25

Upgraded to NBN 50, but speed still 25

Re: Unable to make Voip outbound calls. Please help.

Re: Unable to make Voip outbound calls. Please help.

Unable to make Voip outbound calls. Please help.