Hello, I would like to know when my contract ends for my NBN and phone please. I think it is in approximately 2 months. We have unexpectedly sold our house, and will be moving out of this house in one month. We may not find a new property to buy for several months after that, therefore I won’t be ready to relocate my service when we move out in a month. I will holidaying and using the accommodation’s wifi. Do I just need to pay out the remaining owing on the contract in a month’s time? Can you tell me how much that will be, if I move out on May 13? ... View more

I am extremely unhappy. An NBN Technician was supposed to attend my house in December, never showed up, and never let me know they weren’t coming. I confirmed the appointment twice, via sms. The appointment was eventually rescheduled for today between 8-12am. Again, I confirmed it twice via SMS. Yet again, the Technician did not show up, and did not contact me. I am currently using my ADSL2+ connection- what is going to happen when that, and my phone, is cut off next week? I’ll be left with nothing and having paid for a service that isn’t active? Also, I’ve already been charged $10 for the new phone plan, in addition to paying for the old phone plan. This is totally unacceptable. I wish I’d never signed up with your NBN service. ... View more