Hi @maximus5,   Welcome to TPG Community!   We thank you for taking the time to troubleshoot and we apologise for the inconvenience this has caused you.   We understand the need of having a working home phone for emergency purposes.   We have located the account using your community details and we were able to check the status of your service.   The internet looks stable and the home phone appears to be working now. However, if you are still having issues, please let us know so we can investigate further. Thank you. ... View more